Telephone Operator
Telephone Operator
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- Rosh Rayhaan by Rotana
- Riyadh, Saudi Arabia
Job Description
As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
• Receive each guest call in a professional and friendly manner
• Maintain effective communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous manner and exceed guest expectations
• Ensure guests are greeted by name upon calling as per the Rotana Standard
• Maintain an up to date knowledge of the hotel and local services
• Maintain an awareness of guest profile through the Opera guest profile system
Job Details
- Job Location
- Riyadh, Saudi Arabia
- Company Industry
- Hospitality & Accomodation
- Company Type
- Employer (Private Sector)
- Job Role
- Other
- Employment Type
- Unspecified
- Monthly Salary Range
- Unspecified
- Number of Vacancies
- Unspecified
Apply on company site
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